MCDST: Microsoft Certified Desktop Support Technician Study Guide: Exams 70 - 271 and 70 - 272

Additional MCDST: Microsoft Certified Desktop Support Technician Study Guide: Exams 70 - 271 and 70 - 272 Information

Inside you'll find: Practical information on how to analyze problems and provide support to end users Hundreds of challenging review questions Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards

Authoritative coverage of all exam objectives, including:

Exam 70-271 Installing a Windows Desktop Operating System Managing and Troubleshooting Access to Resources Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User Environments Troubleshooting Network Protocols and Services

Exam 70-272 Configuring and Troubleshooting Applications Resolving Issues Related to Usability Resolving Issues Related to Application Customization Configuring and Troubleshooting Connectivity for Applications Configuring Application Security

SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions plus bonus exams.

ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm device.

Also on the CD you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence.

Visit www.sybex.com for all of your Microsoft certification needs

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

What Customers Say About MCDST: Microsoft Certified Desktop Support Technician Study Guide: Exams 70 - 271 and 70 - 272:

The text is easy to read and well thought out. If I should need an additional study guide I will greatly consider this author. My only additional addendum would be if purchase the book on audio disk. Possible as of this writing it may already be available.

Great book for anyone trying to learn how to Support Microsoft Windows XP. Also, a great tool to have on hand while working in the field.

The only way to pass these tests is to memorize the actual answers. I failed both tests on first try, almost passed both though without studying. Failed both again on second attempt after serious studying with this book AND my scores were lower. Many of the test questions have 2 or more correct answers and the test-taker must memorize the test author's preferred answer. I did pass the A+ tests on first try without studying.

The Sybex MCDST book is an excellant resource for passing your MCDST. Although I do highly recommend experience in addition to this title, you should be able to pass the test with it alone. I would have liked to have seen questions in the book that more closely resembled what was on the test but other than that, this book was excellant.

I gave it 4 stars because it is concise, a feature that many other MCDST books lack. As other reviews have said the book covers a lot about the boot sequence which wasn't on the test for me at all. I used only this book and plenty of hands on experience to pass the test (271:880, 272:918).The 271 coverage is iffy. The practice exams on the CD are slightly easier or about the same than the actual test albeit is worded very differently. It is missing coverage of security templates.inf s completely but that is probably a page's worth of material, you can google it. The 272 coverage is complete and very much what the test questions covered. If you already have some experience in the field, and don't want to spend too much time then this book is great. Otherwise look for something more detailed.